Guest Services Director Job Description
STATUS: Part-Time, Salaried (Contingent upon Self-funding support and partnerships)
HOURS: 10-20 Hours per week
As a Guest Experience Director, you’ll get to advance the gospel by overseeing the area that stewards our guests well on a campus, including first-time guests, volunteer connection, and creating an atmosphere of expectation for the worship experience.
Assist with all Guest Service responsibilities on campus
Maintain relationships with volunteer leaders & teams
Coordinate logistics for campus supplies & resources
Assist with implementing & improving processes
General Responsibilities:
You’ll assist in the overall leadership of the campus, ensuring all worship experiences are executed with excellence.
You’ll oversee volunteer teams including the Welcome Area, Greeters, Ushers, Campus Safety, Operations, and Parking.
You’ll develop leaders and connect our guests to teams to promote involvement at a meaningful level.
You’ll implement an infrastructure of all standard operating systems, cultural expectations, volunteer leadership, and financial viability for the areas you oversee.
Must-Haves:
Bachelor’s degree with 2+ years of leadership experience or equivalent life experience
High-level networking/relational strengths
Ability to make sound, critical decisions under pressure
A team player with excellent communication skills
Analytical thinking and problem-solving capability
Great attention to detail and time-management skills
Proficient in Google Drive Suite
Nice-To-Haves:
Management experience
Experience working or high-level volunteering for a church/non-profit